7c778 Privacy Policy — Your Information Is Protected

1. Introduction and Purpose of This Policy

7c778 is a safe and reliable online betting and casino platform for players in Bangladesh. We handle with great care the personal information you provide while using our services.

This Privacy Policy ("Policy") explains how 7c778 collects your information, why it is collected, how it is used, how long it is retained, and under what circumstances it may be shared with third parties. This Policy applies to our website (7c778.lat) and all related services.

You are encouraged to read this Policy in full before using our platform. By continuing to use our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

2. What Information We Collect

7c778 may collect the following types of information:

2.1 Registration and Identity Information

Full name and date of birth
Email address and mobile number
Username and password (stored in encrypted form)
National ID card or passport details (for identity verification)
Address information

2.2 Financial Information

bKash, Nagad, Rocket, Upay account numbers (for transactions)
Bank account details (for bank transfers)
Deposit and withdrawal history

We never store your full card number or banking password.

2.3 Technical Information

IP address and device type
Browser type and operating system
Cookie and session data
Login times and activity logs
Website navigation patterns

2.4 Gaming Activity Information

Betting history and preferences
Bonus and promotion redemption records
VIP level and rewards information
Communication logs (conversations with customer support)

3. Purpose of Information Use

7c778 uses your information only for the following legitimate purposes:

Account management and identity verification: To keep your account secure and to confirm the user's age and identity (minimum 21 years).
Processing financial transactions: To complete deposits, withdrawals, and bonus payments.
Service improvement: To fix platform issues, add new features, and improve the overall user experience.
Support services: To resolve your complaints and queries via 24/7 live chat and email.
Fraud prevention and security: To prevent unauthorized access, fraud, and money laundering.
Responsible gaming: To detect unusual gaming behavior and provide timely assistance.
Marketing communications (with consent): To inform you of relevant offers and updates — you can opt out of such communications at any time.

7c778 never uses your information for any purpose beyond those stated above.

4. Cookies and Tracking Technologies

The 7c778 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

The types of cookies we use:

Essential cookies: Required for login sessions and security — these cannot be disabled.
Functional cookies: Used to remember your language and settings.
Analytics cookies: For monitoring and improving website performance.
Marketing cookies: To show relevant ads and offers (based on your consent).

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may limit some platform functionality.

5. Sharing Information with Third Parties

7c778 never sells your personal information. However, information may be shared with selected third parties in the following limited circumstances:

Payment processors: With bKash, Nagad, Rocket, Upay and banking partners solely to complete transactions.
Technology service providers: With contracted partners for website hosting and data security services.
Game software providers: Minimum information necessary for gameplay verification.
Legal obligations: To comply with valid orders from a court or competent authority.
Fraud and crime prevention: To assist in investigations related to financial crime or money laundering.

All of our third-party partners are required to be bound by strict data protection agreements consistent with this Privacy Policy.

6. Data Security Measures

7c778 follows industry-standard security practices to protect your information:

SSL/TLS encryption: All data between your browser and our servers is encrypted.
Encrypted databases: Stored information is secured with strong encryption.
Two-factor authentication (2FA): An additional layer of security for your account.
Regular security audits: Routine audits to identify and address vulnerabilities.
Access controls: Only authorized staff can access specific information.
Data backups: Regular backups maintained in secure locations.

Even so, no method of transmitting data over the internet is 100% secure. We make every effort, but we cannot guarantee perfect security.

Your role in keeping your account secure also matters — use a strong password and do not share it with anyone.

7. Data Retention Period

7c778 retains your information only for as long as necessary:

Active accounts: All information is retained for as long as the account remains active.
Closed accounts: Certain information may be retained for a number of years after account closure due to legal and financial compliance requirements.
Transaction records: Retained for the period required under financial regulations.
Cookie and session data: Session cookies are deleted when the browser is closed; persistent cookies are deleted when they expire.
Marketing data: Marketing communications are stopped immediately upon withdrawal of consent.

Once the necessary retention period has passed, your information is securely deleted or anonymized.

8. Your Rights and Controls

As a 7c778 user, you have the following rights over your own information:

Right to access: You may request to know what information we hold about you.
Right to correction: You may request that incorrect or outdated information be corrected.
Right to deletion: In certain circumstances, you may request that your information be deleted (legal obligations apply).
Right to restrict processing: You may restrict the processing of your information for specific uses.
Right to withdraw consent: You may opt out of marketing communications or optional data processing at any time.
Right to lodge a complaint: If this Policy is violated, you may file a complaint with our support team.

To exercise these rights, contact our support team. We will respond to your request as quickly as possible.

9. Protection of Minors

7c778 services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.

If we become aware that a minor has created an account, we will immediately close that account, delete all related information, and cancel any transactions.

If a parent or guardian suspects that their minor child is using our platform, please contact our support team without delay.

10. Policy Changes and Updates

7c778 reserves the right to amend or update this Privacy Policy as needed. If significant changes are made to the Policy, we will notify you in the following ways:

By publishing a notice on the website
By sending a message to your registered email
By requesting consent at login on the platform (for important changes)

If you continue to use the platform after changes are made, you will be considered to have accepted the updated Policy. We recommend visiting this page regularly.

11. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact the 7c778 support team:

Live Chat: Chat with us directly on our website 24/7

Email: [email protected]

Language: Support is available in Bengali and English

We will try to process any privacy-related requests you have as quickly as possible.